FAQ
AI-Powered Answers

NeuralHub Pro is the world's first unified AI platform that combines GPT-5, Claude Sonnet 4, and Grok-4 in one application. Instead of juggling multiple AI subscriptions, you get access to all the best models through a single, beautiful interface.

What makes us unique:

• 🧠 Multi-Model Intelligence: Switch between AI models mid-conversation
• ⚡ Smart Routing: Our AI automatically picks the best model for your task
• 🎨 Unified Interface: One app, all AI powers
• 💰 Cost Effective: Save 60% compared to separate subscriptions

AI Enhanced Answer

Getting started is incredibly easy! No credit card required:

1. Download: Get the installer from our download page
2. Install: Run the setup wizard (takes 2 minutes)
3. Sign Up: Create your account with just email
4. Start Creating: Get 100 free AI requests daily!

🎉 Bonus: New users get an extra 500 requests in their first week to explore all features!

Absolutely not! NeuralHub Pro is designed for everyone:

• 👨‍💼 Business Users: Simple prompts for marketing, emails, presentations
• 🎨 Creatives: Intuitive tools for writing, design, and content creation
• 👩‍🎓 Students: Study aids, research help, and homework assistance
• 👨‍💻 Developers: Advanced API access and code generation tools

Our AI assistant guides you through everything, suggesting prompts and optimizing your requests automatically!

Great question! Each AI model has its superpowers:

💡 Pro Tip: Our Smart Routing feature automatically picks the best model based on your prompt, so you don't have to choose!

Yes! NeuralHub Pro includes cutting-edge visual AI capabilities:

🎨 Image Generation:

• DALL-E 3: Photorealistic images and artistic creations
• Midjourney Integration: Stunning artistic styles and concepts
• Custom Styles: Brand-consistent visuals for businesses
• High Resolution: Up to 4K quality for professional use

🎬 Video Creation:

• Sora Integration: AI-generated video clips and animations
• Presentation Videos: Automatic slide-to-video conversion
• Social Media Content: Perfect for TikTok, Instagram, YouTube
• Educational Content: Explainer videos and tutorials

🚀 Coming Soon: Real-time video editing and AI avatars for personalized content!

We take accuracy seriously! Here's how we ensure reliable AI responses:

🎯 Accuracy Measures:

• Multi-Model Verification: Cross-check answers between different AI models
• Real-Time Fact Checking: Grok-4 verifies information against current data
• Confidence Scoring: Each response includes a reliability indicator
• Source Attribution: References provided when available

⚠️ Important Notes:

• AI can make mistakes - always verify critical information
• Responses are not professional advice (legal, medical, financial)
• Our AI is trained on data up to specific cutoff dates
• For sensitive topics, we recommend consulting human experts

📊 Current Accuracy Rate: 94.7% for factual queries, 98.2% for creative tasks (based on user feedback)

🎁 Special Offer: Get Pro free until October 1st, 2025! No strings attached.

Absolutely! We believe in complete freedom:

• ✅ Cancel Anytime: No contracts, no cancellation fees
• ✅ Keep Your Data: Export all your AI conversations and creations
• ✅ Instant Cancellation: Takes effect immediately or at billing cycle end
• ✅ Easy Process: One-click cancellation in your dashboard
• ✅ Reactivate Easily: Resume your subscription anytime

🤝 Our Promise: If you're not satisfied within 30 days, we'll refund your money, no questions asked!

Yes! We believe AI should be accessible to everyone making a positive impact:

🎓 Student Discount (50% off):

• Valid .edu email required
• Pro plan for just $14.50/month
• Renewable annually with proof of enrollment
• Access to educational resources and templates

🌟 Nonprofit Discount (75% off):

• Registered 501(c)(3) organizations
• Pro plan for just $7.25/month
• Special nonprofit templates and tools
• Dedicated support for social impact projects

👨‍🏫 Educator Program (Free):

• Free Pro accounts for verified educators
• Classroom management tools
• Student account creation and monitoring
• Educational content and lesson plans

📧 Apply: Send us your credentials at education@neuralhubpro.com

NeuralHub Pro is designed to work on almost any modern device:

💻 Desktop Application:

• Windows: Windows 10/11 (64-bit), 4GB RAM, 500MB storage
• macOS: macOS 10.15+, Intel or Apple Silicon, 4GB RAM
• Linux: Ubuntu 18.04+, 4GB RAM, 500MB storage

🌐 Web Application:

• Browsers: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
• Internet: Stable broadband connection (5+ Mbps recommended)
• Storage: 100MB for offline features

📱 Mobile Apps (Coming Soon):

• iOS: iOS 14+, iPhone 8 or newer
• Android: Android 8.0+, 3GB RAM

⚡ Pro Tip: For best performance with image/video generation, we recommend 8GB+ RAM and a dedicated graphics card.

We offer multiple support channels with AI-powered assistance:

🤖 AI Support (24/7):

• In-App Chat: Instant help with Claude-powered support bot
• Smart Troubleshooting: AI diagnoses and fixes common issues
• Contextual Help: Suggestions based on what you're doing

👨‍💻 Human Support:

• Email: support@neuralhubpro.com (4-hour response)
• Live Chat: Available 9 AM - 6 PM PST
• Phone: +1 (555) 123-4567 (Pro users only)
• Video Calls: Screen sharing for complex issues

📚 Self-Help Resources:

• Knowledge Base: 500+ articles and tutorials
• Video Guides: Step-by-step visual instructions
• Community Forum: User discussions and tips
• Status Page: Real-time service status updates

⏱️ Response Times: AI support (instant), Email (4 hours), Pro phone support (immediate)

Data security is our top priority. We use military-grade protection:

🔒 Security Measures:

• End-to-End Encryption: AES-256 encryption for all data
• Zero-Knowledge Architecture: We can't see your private conversations
• SOC 2 Certified: Industry-standard security compliance
• Regular Audits: Third-party security assessments

🛡️ Privacy Guarantees:

• No Data Selling: We never sell your data to third parties
• Minimal Collection: Only collect what's necessary for service
• User Control: Delete your data anytime with one click
• GDPR Compliant: Full European privacy law compliance

🌍 Data Location:

• Primary: US-based secure data centers
• Backup: EU servers for European users
• AI Processing: Distributed globally for speed
• Retention: 30 days for conversations, longer for account data

🔍 Transparency: Read our detailed Privacy Policy for complete information.